The Family Support Specialist reports to the Program Supervisor and works in collaboration with all program staff. The Family Support Specialist is responsible for providing education and support services to parents and their children in the Welcome Baby Program. Individual parent education takes place in their homes or in group settings. The Family Support Specialist (FSS) is responsible for developing strong relationships with enrolled families to serve as a support and resource person and to provide an array of clinical and care coordination services in home- and community-based settings. The FSS is responsible for planning, developing, and implementing family support services that strengthen family relationships, enhance parent and child health and mental health, and broaden community supports for enrolled families. The FSS serves as a liaison between the family and the Welcome Baby & Beyond team and other community agencies and initially assumes a lead role in social service coordination until the family is able to successfully lead this charge.
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